j7j7 Privacy Policy
At j7j7, your personal data is handled with care and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you have over your data.
How j7j7 Keeps Your Privacy Safe
These six principles guide every data decision we make at j7j7. They summarize the full policy below — but please read the complete document for all details.
End-to-End Encryption
All data transmitted between your device and j7j7 servers is protected by industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text over any network.
Lawful Data Collection Only
j7j7 only collects personal data for clear, legitimate purposes — account management, KYC verification, payment processing, fraud prevention, and regulatory compliance. We do not collect data we don't need.
No Selling of Your Data
j7j7 will never sell , share, or rent your personal information to third-party marketers. Your data is shared only with essential service partners (payment processors, KYC providers) and regulatory bodies like PAGCOR when required by law.
Defined Retention Periods
We retain your data only for as long as necessary to fulfil the purpose it was collected for, or as required by PAGCOR and Philippine anti-money laundering regulations. Once the retention period expires, data is securely deleted or anonymized.
Your Rights, Honored
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal data. j7j7 provides clear channels to exercise these rights at any time through our support team.
Transparent Cookie Use
j7j7 uses cookies strictly for session management, platform analytics, and fraud prevention — not for cross-site advertising tracking. You can manage cookie preferences through your browser settings at any time.
01 Introduction
j7j7 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all users ("you," "your," or "the Player") who access or use the j7j7 online casino and sports betting platform, including its website at j7j7.net and any associated mobile applications or services.
This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It describes in clear terms how j7j7 collects, uses, stores, shares, and protects personal information in the course of providing its regulated online gaming services to Filipino players.
By registering an account on j7j7, accessing any part of our platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein.
PAGCOR Compliance: j7j7 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). As a PAGCOR-regulated operator, we are required to collect and process certain personal data as a condition of our license, including for Know Your Customer (KYC) verification and Anti-Money Laundering (AML) compliance. This Privacy Policy reflects those obligations alongside our voluntary data protection commitments.
02 Personal Data We Collect
j7j7 collects personal data across several categories depending on how you interact with our platform. Below is a comprehensive breakdown of the types of information we may collect from you:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, gender | Mandatory |
| Contact Data | Email address, mobile number, residential address | Mandatory |
| Verification Data | Government-issued ID (PhilSys, Passport, Driver's License, UMID), selfie photo | Mandatory (for withdrawals) |
| Financial Data | GCash number, Maya account, bank account details, crypto wallet address, transaction history | Mandatory (for transactions) |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic |
| Usage Data | Games played, bet amounts, session duration, bonus activity, page navigation | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact us |
We do not collect special categories of sensitive personal data (such as health, biometric beyond photo verification, political, religious, or sexual orientation data) unless specifically required by law or provided voluntarily by you in the context of a responsible gaming request.
03 How We Collect Your Data
j7j7 collects personal data through the following channels and interactions:
- Account Registration: When you create a j7j7 account, you provide identity, contact, and login credentials directly.
- KYC Verification: When you submit documents to verify your identity and payment methods before your first withdrawal, or when our compliance system triggers a verification request.
- Deposits and Withdrawals: Financial data is collected each time you initiate a transaction through any supported payment method, including GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, USDT TRC20, and Coins.ph.
- Gameplay Activity: Our platform automatically logs game sessions, bet histories, and platform interactions to enable service delivery, dispute resolution, and responsible gaming monitoring.
- Device and Browser: Technical data is collected automatically when you visit j7j7.net or use our application, including your IP address, device identifiers, and browser configuration.
- Customer Support: When you contact our support team via live chat or email, we retain records of those communications to resolve your query and improve service quality.
- Cookies and Tracking Technologies: We use first-party cookies and similar technologies as described in Section 7 of this policy.
- Third-Party Verification Partners: Identity verification data may be cross-referenced against third-party KYC service providers operating in the Philippines for fraud prevention and AML compliance purposes.
04 Purpose of Processing
j7j7 processes your personal data only for specified, explicit, and legitimate purposes. The table below sets out the primary purposes for which each category of data is used:
- Account Management: To create, maintain, and administer your j7j7 player account, including login authentication and account security.
- Service Delivery: To provide access to games, process bets, calculate and pay winnings, and manage your account balance.
- KYC and AML Compliance: To verify your identity, confirm your eligibility to use the platform, and comply with PAGCOR's Anti-Money Laundering obligations under Philippine law.
- Payment Processing: To process deposits and withdrawals through your chosen payment method and reconcile financial transactions.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account abuse, multi-accounting, and other prohibited conduct.
- Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behavior and to administer self-exclusion, deposit limit, and cooling-off period requests.
- Customer Support: To respond to your inquiries, resolve disputes, and improve our support services.
- Platform Improvement: To analyze usage patterns and improve the performance, reliability, and user experience of the j7j7 platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have given explicit consent and subject to your right to opt out at any time.
- Legal and Regulatory Compliance: To fulfil our obligations under PAGCOR regulations, the Philippine Data Privacy Act, tax laws, and any other applicable legal requirements.
Marketing Opt-Out: If you no longer wish to receive promotional communications from j7j7, you may unsubscribe at any time by contacting our support team. Opting out of marketing communications will not affect your ability to use the j7j7 platform or receive transactional notifications related to your account.
05 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, j7j7 processes personal data on the following legal bases:
- Contractual Necessity: Processing required to perform our contract with you — i.e., to provide gaming services, process payments, and maintain your account — is carried out on the basis of contractual necessity.
- Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AML regulations, tax reporting requirements, and any order of a competent Philippine authority is carried out on the basis of legal obligation.
- Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is carried out on the basis of j7j7's legitimate interests, balanced against your rights and interests as a data subject.
- Consent: Processing for direct marketing communications and non-essential cookies is carried out on the basis of your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
06 Data Sharing & Third Parties
j7j7 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with third parties only in the following strictly limited circumstances:
- Payment Service Providers: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, and crypto processors receive only the minimum financial data necessary to process your transaction.
- KYC and Identity Verification Partners: Licensed identity verification providers operating in compliance with Philippine data privacy law receive your identity documents for verification purposes only.
- Game Providers: Third-party game suppliers (such as JILI, PG Soft, and Evolution Gaming) may receive anonymized or pseudonymized session data necessary to deliver game content. They do not receive your full personal profile.
- PAGCOR and Regulatory Authorities: j7j7 is legally obligated to share player data with PAGCOR and other competent Philippine authorities upon lawful request, including for AML investigations, licensing audits, and law enforcement purposes.
- Legal and Professional Advisers: Our lawyers, auditors, and compliance consultants may access personal data strictly as necessary to provide professional services, subject to confidentiality obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of the j7j7 business, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
All third parties with whom j7j7 shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the specified purpose for which it was shared.
No Cross-Marketing: j7j7 does not share your personal data with other gambling operators, advertising networks, data brokers, or any entity for the purpose of cross-platform marketing or profiling without your explicit prior consent.
07 Cookies & Tracking Technologies
j7j7 uses cookies and similar tracking technologies (such as local storage and session storage) on its website to ensure the platform functions correctly and to improve your experience. The following types of cookies are used:
- Strictly Necessary Cookies: Essential for you to navigate the j7j7 website and use its features, including maintaining your logged-in session. These cookies cannot be disabled without affecting platform functionality.
- Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming tool configurations between sessions.
- Analytics Cookies: Help us understand how players interact with the platform — which pages are visited most, where users encounter errors, and how sessions flow. This data is aggregated and used solely to improve the j7j7 platform.
- Security Cookies: Used for fraud detection and prevention purposes, including device fingerprinting to identify suspicious login patterns or potential multi-account activity.
j7j7 does not use third-party advertising cookies or cross-site tracking cookies. We do not participate in behavioral advertising networks or share cookie data with external ad platforms.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent some parts of the j7j7 platform from working correctly. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
08 Data Retention
j7j7 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable Philippine law. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and identity records | 5 years after account closure | PAGCOR / AML legal obligation |
| Financial transaction records | 5 years from transaction date | AMLA Philippines requirement |
| KYC verification documents | 5 years after account closure | PAGCOR / AML legal obligation |
| Gameplay and betting logs | 3 years after last activity | Legitimate interest / dispute resolution |
| Customer support records | 2 years after case closure | Legitimate interest / service quality |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / legal compliance |
| Technical / server logs | 90 days rolling | Security / fraud prevention |
Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from j7j7's systems or anonymized such that it can no longer be attributed to any identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
09 Data Security
j7j7 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security practices include:
- Transport Layer Security (TLS): All data transmitted between your browser or device and j7j7 servers is encrypted using current TLS standards.
- Data Encryption at Rest: Sensitive personal data stored on j7j7 servers — including financial details and identity documents — is encrypted using strong encryption algorithms.
- Access Controls: Personal data is accessible only to j7j7 personnel and authorized third parties who have a legitimate need to access it. Role-based access controls and multi-factor authentication are enforced for all system access.
- Regular Security Audits: j7j7's platform and infrastructure undergo periodic security assessments, penetration testing, and vulnerability scans to identify and remediate security risks.
- Incident Response: j7j7 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act.
Your Role in Security: While j7j7 takes extensive measures to protect your data, account security also depends on your own practices. Use a strong, unique password for your j7j7 account, enable two-factor authentication where available, and never share your login credentials with anyone. Report any suspected unauthorized account activity to our support team immediately.
10 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by j7j7. You may exercise any of these rights by contacting our Data Protection Officer (DPO) as described in Section 14:
j7j7 will respond to all valid data subject requests within thirty (30) days of receipt. In complex or high-volume cases, this period may be extended by a further thirty (30) days, with notice provided to you. Some rights may be limited where j7j7 is required to retain data under PAGCOR or AML legal obligations.
If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through its official channels.
11 Children's Privacy & Age Restriction
The j7j7 platform is strictly for individuals who are 21 years of age or older, as required under Philippine law and PAGCOR regulations governing online gambling. j7j7 does not knowingly collect or process personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account. If you are a parent or guardian and believe your child has registered on j7j7, please contact our support team or Data Protection Officer immediately.
🔞 21+ Only: j7j7 employs age verification measures during registration and KYC processes to prevent underage access to our platform. The provision of false date of birth information to circumvent age verification is a serious breach of our Terms & Conditions and may be reported to PAGCOR and the relevant authorities.
12 Cross-Border Data Transfers
j7j7 primarily processes and stores your personal data within the Philippines. In certain limited circumstances — such as where a game provider, KYC partner, or cloud infrastructure provider operates servers outside the Philippines — your data may be transferred to and processed in another country.
Where such transfers occur, j7j7 takes the following steps to ensure your data remains protected:
- We transfer data only to countries or organizations that provide an adequate level of data protection, as recognized by the National Privacy Commission or through equivalent safeguards.
- We require all data processors located outside the Philippines to enter into data processing agreements that impose data protection obligations equivalent to those applicable under Philippine law.
- We minimize the scope of any cross-border transfer to the minimum data necessary for the specific purpose.
By using the j7j7 platform, you consent to the transfer of your personal data outside the Philippines in the limited circumstances described above, subject to the safeguards outlined here.
13 Updates to This Privacy Policy
j7j7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, new legal or regulatory requirements, or improvements to our platform. The "Last Updated" date at the top of this policy will be revised accordingly.
Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is processed or your rights as a data subject — j7j7 will notify you via email to the address registered on your account, or through a prominent notice on the j7j7 platform, at least fourteen (14) days before the changes take effect.
Your continued use of the j7j7 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and may request closure of your account by contacting our support team.
14 Contact & Data Protection Officer
j7j7 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact our DPO through the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 through the j7j7 platform
- Response Time: We aim to acknowledge all privacy-related enquiries within 3 business days and resolve them within 30 days.
For complaints that cannot be resolved directly with j7j7, you may contact the National Privacy Commission of the Philippines through its official website and hotline. You may also raise concerns related to gaming conduct or regulatory compliance with PAGCOR through its official responsible gaming channels.
Note: Please include your registered account email address and a clear description of your request or concern when contacting our DPO. This helps us locate your records and respond more efficiently. Do not include your full password or complete payment details in any communication.
Your Data Is Safe. Now Let's Play.
j7j7 is built for Filipino players who value both great gaming and real data privacy. PAGCOR-regulated, GCash-ready, and 21+ responsible. Explore our full game library — slots, bingo, live casino, and more.
🔞 21+ Only · 🇵🇭 Philippines · PAGCOR Regulated · Play Responsibly